Freediving travel finsShipping, Returns & Warranty
Payment, delivery and warranty at a glance. Questions? Message us on Instagram or Facebook.
Payment
Fins are paid by bank transfer. Choose your design, stiffness and size on the Buy Fins page and send us the message — our team will confirm stock and reply with the bank details.
Need another payment method? Just message us.
Delivery time
| Type | After payment is received |
|---|---|
| In stock | Ships within 3 days |
| Made to order | Production starts; delivered in about 15–20 working days |
In a hurry? Let us know when you order and we'll do our best.
About our printed designs
To keep the full rebound and propulsion of the carbon fibre, we use water-transfer printing with laser finishing instead of the usual laminated stickers. The design won't peel off, colours stay vivid and the blade's flex is not affected.
Water-transfer printing can leave tiny hairline cracks in the print. This can't be completely avoided and does not affect performance. If you're very particular about surface detail, we recommend the Original blade.
Warranty
- Warranty period: 3 months from the date of purchase.
- Covered under normal use: rail detachment, foot pocket cracks, print peeling.
- Damage caused by misuse is not covered — e.g. walking on rocks in fins, bending under heavy objects, drops and impacts.
- Sereia covers shipping for warranty repairs or replacements.
Please check that all parts are included and the product is free of defects when you unbox it, and contact us as soon as possible if anything is wrong.
Returns & exchanges
| Situation | What we do | Shipping |
|---|---|---|
| In-stock item, within 7 days of receipt | Full refund, no reason needed | Paid by Sereia |
| Defective item, wrong design or size | Return or exchange, no conditions | Paid by Sereia |
| Change foot pocket size or colour (not defective) | Message us within 7 days of receipt | Round-trip shipping paid by customer |
| Personalised custom-made items | Made to your chosen artwork, text or spec — not eligible for the 7-day no-reason return; defects are still covered | Defects paid by Sereia |
- How the 7 days count: from the day after you receive the item.
- Returned items: you may unbox and try them on; please return them complete with all parts.
- How to request: message us on Instagram or Facebook with your order name and photos of the item.
- Refunds: issued within 7 working days after we receive and check the return.
Plastic-free packaging
Thanks for supporting our effort to reduce plastic packaging. Share your unboxing photo on our Facebook page and message us for a small gift.